Terms of Service

1. Ravo is a marketplace, not the instructor

Ravo operates a platform that connects boat owners ("consumers") with independent boating instructors ("providers"). Ravo does not employ instructors, does not supervise lessons, and is not a party to the instruction agreement between you and the other user.

Instructors are independent contractors responsible for their own conduct, qualifications, licensing where applicable, and compliance with all maritime and local laws.

2. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract to create an account. You are responsible for the accuracy of the information on your profile and for keeping your login credentials secure.

Lessons take place on the consumer's own boat. Consumers represent that the vessel is seaworthy, properly registered, insured as required, and carries required safety equipment.

3. Payments and platform fee

Payment is processed through Ravo. Consumers see a single all-in price before confirming a booking. Instructors set their own hourly rate and receive that rate for completed lessons.

Ravo charges a platform fee of 30%, which is already included in the all-in price shown to consumers. Instructors are never billed and never pay out of pocket to list or maintain a profile.

4. Cancellations and weather

Each instructor sets their own cancellation and weather policy, which is displayed on their profile before booking. That policy governs refunds and rescheduling for lessons booked with that instructor.

Safety comes first: either party may reschedule when conditions on the water are unsafe.

5. Acceptable use

All communication about a booking must stay on the Ravo platform. Sharing phone numbers, email addresses or other direct contact details in messages is not permitted, and messages are filtered accordingly.

You may not use Ravo to harass others, misrepresent your credentials, post false reviews, or circumvent the platform's payment system.

6. Waivers and assumption of risk

Boating involves inherent risk. A signed liability waiver is required before a first lesson with a new instructor. You acknowledge and accept the risks of operating and being aboard a recreational vessel.

7. Limitation of liability

To the maximum extent permitted by law, Ravo is not liable for indirect, incidental, or consequential damages, or for the acts or omissions of any user, including injury, property damage, or loss arising from a lesson. Ravo's total liability for any claim is limited to the amount of fees Ravo received for the booking at issue.

The platform is provided "as is" without warranties of any kind.

8. Suspension and termination

We may suspend or terminate an account that violates these terms, poses a safety risk, or harms the integrity of the marketplace. You may close your account at any time; obligations for completed bookings survive.

9. Changes and contact

We may update these terms; material changes will be reflected on this page. Questions can be sent to hello@tryravo.com.